Insurance

Whole Health does not accept insurance and is not contracted with any insurance providers, therefore we cannot guarantee reimbursement for provided services.

It is the patient’s responsibility to ask their insurance provider which services are eligible for reimbursement.

At checkout, Whole Health will provide the patient with an insurance invoice, often referred to as a “superbill,” and a HCFA 1500 form, which is an industry standard claim form for insurance companies. These forms will also be available to the patient on their portal. The patient has the option to send these documents to their insurance for reimbursement. Please note that different insurance providers may have different procedures when it comes to patient-submitted claims.

If you are covered by Medicare, please note that Dr. Porter is non-participating for services she renders at her practice, Whole Health. Please be familiar with your medicare coverage. We cannot guarantee reimbursement, as many integrative or holistic treatments and procedures are deemed “experimental or exploratory in nature” by medicare and therefore not covered. If Dr. Porter provides a service that the patient thinks may be covered under medicare, we will work with the patient to make sure they have all information available to them for claim submission.

If alternate or additional documentation is needed, please call our office to let us know what is specifically needed, and either a fax number, email or physical address to send it to. Whole Health has a very small staff so the more specific the patient is with their request, the quicker our staff can complete the task.  Patients should be aware that most insurance companies and Medicare do not cover medical treatment that is deemed holistic, alternative, or natural. Whole Health encourages each patient to be familiar with what is covered under their medical insurance policy before being seen by Dr. Porter. Whole Health is not liable for any costs not covered by the patient’s insurance.